Frequently Asked Questions

Frequently asked questions

How can I pay for my order?

Along with regular credit card payment, we accept Afterpay and PayPal

I want to become a Stockist, do you sell Earth Child Wholesale?

Yes! Complete our Earth Child Wholesale form on the Wholesale tab of the website.

Do you offer Returns?

Please refer to our Returns Policy.

Can I edit / change my order once it's been placed?

Please order carefully as we are unable to amend your order once it's been placed.

How do I track my order?

Please refer to the tracking information supplied to you via your nominated email address. If your order hasn't arrived please contact the nominated courier company. If you are still having trouble after that please contact us via the contact page of our website.

Can I leave a gift message when placing my order?

You sure can. Just include the details of your message at checkout and we will include your note when shipping your order.

How can I provide feedback or a testimonial to you?

Please send us you questions/suggestion/feedback to us via the Contact page our website.

Do you ship internationally?

Yes, we do. Please contact us to provide a postage quote if you are located outside Australia.

Do you sell Gift Vouchers?

We don't currently sell Gift Vouchers.